Frequently asked questions
Everything you need to know.
What is a Key Account Manager (Aggregator)
A Key Account Manager (KAM) is responsible for acquiring and managing agents within the Wema Bank Agency Banking Network. KAMs earn commissions for every terminal mapped to an agent they acquire and commission on transactions by all agents they bring to the platform and under their management.
How do I become a KAM or Agent?
To become a KAM or Agent, click on the "Get Started" button on our website and fill out the registration form. Our team will review your application and get in touch with you for the next steps.
What are the benefits of joining the Wema Bank Agency Banking Network?
• Attractive Commissions: Earn commissions for every terminal mapped to an agent you acquire and for agents you bring to the platform.
• Performance Bonuses: Receive additional bonuses based on your performance.
• Performance Bonuses: Receive additional bonuses based on your performance.
• Comprehensive Training: Access regular training sessions to stay updated on best practices and new features.
• Comprehensive Training: Access regular training sessions to stay updated on best practices and new features.
How are commissions calculated?
Commissions are calculated as a percentage of the total transaction value. The exact rate may vary depending on the product, service, or agreement you have with us. For example, if your commission rate is 5% and you successfully close a ₦100,000 sale, your commission would be ₦5,000.
Some commission structures may also include tiers (e.g., the more you sell, the higher your rate), bonuses for performance, or flat rates per action. This will always be based on the agreement we have with you.
What kind of support will I receive as a KAM or Agent?
As a KAM or Agent, you will have access to a dedicated support team that can assist you with any issues or questions. You will also receive regular training to help you succeed in your role.
How do I track my performance and earnings?
You can track your performance and earnings through our user-friendly platform, which provides real-time updates and detailed reports on your activities and commissions, you will also be able to withdraw your commissions whenever you want.
What are the requirements to join as an Agent or Aggregator?
To join as an Agent or Aggregator, you’ll typically need the following:
- • Valid Means of Identification (NIN)
- • Passport Photograph
- • BVN (Bank Verification Number)
- • Active Bank Account
- • Business Name Registration (RC or BN)
- • All Agent Requirements (above)
- • Registered Business Name or Company (CAC Certificate)
- • Tax Identification Number (TIN)
- • Minimum Agent Network (5+ agents)
- • Utility bill
Can I switch from being an Agent to a KAM?
Yes, you can switch from being an Agent to a KAM. Please contact our support team for assistance with the transition process.

